8mbets Terms and Conditions

These terms and conditions apply to all services, products and digital activities on the 8mbets platform. By visiting the website, creating an account, playing casino games, participating in sports betting or carrying out any financial transaction, the user agrees to these terms.

8mbets is an online entertainment platform offering sports betting, live casino, slots and other gaming services. These terms define user rights and responsibilities, platform policies and the relationship between both parties.

These terms have been prepared in Bengali for users in Bangladesh. If any difference arises between the Bengali and English versions, the Bengali version does not take precedence — both versions are considered equivalent and will be read together in the event of any dispute.

To open an account on 8mbets, the user must provide accurate and complete personal information. The platform reserves the right to cancel any account created with false information.

2.1 Multiple Accounts Prohibited

Only one account per person is permitted. If the same person opens more than one account, all accounts will be closed and the associated balances may be forfeited. Different members of the same household may hold separate accounts, but if they use the same payment method, additional verification may be required.

2.2 Password Security

It is the user's responsibility to keep their account password confidential. Allowing anyone else to use the account or sharing the password is strictly prohibited. If unauthorised access to an account is suspected, 8mbets customer support must be notified immediately.

2.3 Updating Information

If personal details change (such as mobile number or email), the account settings must be updated promptly. The platform is not responsible for any access difficulties caused by outdated information.

• Full name, date of birth and mobile number must be provided at registration
• The email address must be active and usable
• Accounts cannot be opened in a third party's name
• Using a false identity for fraudulent purposes is punishable by law

All services on 8mbets are for persons aged 21 and above only. At the time of account creation, the user must confirm that they are at least 21 years old.

3.1 KYC Verification Process

Before withdrawals above a certain amount, or to resolve any account-related disputes, 8mbets may request a copy of a national ID card or passport. This process is called KYC (Know Your Customer). If the user refuses to verify, the withdrawal process may be placed on hold.

3.2 Payment Method Matching

The bKash, Nagad, Rocket or bank account used for deposits and withdrawals must be registered in the account holder's own name. Using another person's mobile wallet or bank account is prohibited.

Financial transactions on 8mbets are handled entirely through mobile financial services and banking channels. Every transaction is completed via secure SSL encryption.

4.1 Deposit Terms

• Minimum deposit amount: ৳500 (per method)
• Accepted methods: bKash, Nagad, Rocket and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank and other scheduled banks)
• Once a deposit is processed it is non-refundable, unless a technical error is proven
• Deposits from third-party accounts are not permitted

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000
• Withdrawal methods: bKash, Nagad, Rocket and bank transfer
• Processing is usually completed within 15 minutes to 2 hours
• Withdrawals can only be made via the same method used for the deposit
• Large withdrawals may be held until KYC verification is completed

8mbets provides various bonuses and promotional offers. Each offer has its own terms and must be read carefully before claiming.

5.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to ৳8,000. For example: depositing ৳1,000 adds ৳1,000 in bonus, giving a total balance of ৳2,000. The wagering requirement for this bonus is 10 times the bonus amount — meaning for a ৳1,000 bonus, a total of ৳10,000 must be wagered before winnings from the bonus can be withdrawn.

5.2 VIP Cashback

The 8mbets VIP programme has four tiers, with weekly cashback paid on net losses:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.8% weekly cashback
• Platinum: up to 1.0% weekly cashback

Example: a Gold member with a weekly net loss of ৳20,000 will receive up to ৳160 in cashback (৳20,000 × 0.8%).

5.3 Bonus Abuse

Strategic betting to earn bonuses, using multiple accounts or any other fraudulent method will result in the bonus being cancelled and the account may be suspended.

Specific rules apply to sports betting, live casino, slot games and other gaming activities on 8mbets.

6.1 Sports Betting

Once a bet is confirmed, it cannot be changed or cancelled unless a technical error occurs on the platform's side. If an event is cancelled before the match starts, the full bet amount will be refunded. In live betting, odds are subject to change and the odds at the moment the bet is confirmed are final.

6.2 Casino Games

The RTP (Return to Player) of each game is controlled by the software set by the game provider. 8mbets does not interfere with game results. All games use Random Number Generator (RNG) technology.

6.3 Dispute Resolution

Any objection regarding a game result or transaction must be reported to customer support within 72 hours of the event. Where necessary, a decision will be made after verifying game logs and server data. The platform's decision is final.

• Logs of every game session are retained
• Results may be voided in the event of a technical error
• If the internet connection is lost, the server data is final
• An incomplete game may be resumed

The following activities are strictly prohibited on the 8mbets platform and may result in account closure and legal action:

1. Money laundering or transacting with illegal funds
2. Using bots, automation software or artificial intelligence for betting
3. Creating multiple accounts to take advantage of bonuses
4. Match fixing or collusion with other players
5. Hacking or attempting unauthorised access to the platform's software
6. Operating an account using a false identity
7. Threatening or harassing other users
8. Transferring or selling an account to a third party

8mbets reserves the right to temporarily suspend or permanently close an account at any time, for any reason, without prior notice.

8.1 Closure by the Platform

The platform may close an account in cases of rule violations, evidence of fraud or failure to complete KYC verification. In such cases, any legitimate balance will be returned but bonuses may be forfeited.

8.2 Self-Closure

If a user wishes to close their own account, they can contact customer support. Any remaining balance can be withdrawn before closure.

8.3 Inactive Accounts

If there is no login or financial activity for an extended period (12 months or more), the account may be declared inactive. To reactivate an inactive account, the user must contact customer support.

8mbets believes that playing responsibly and within limits is most important. The platform is committed to helping users prevent gambling addiction.

Under the responsible gaming policy, users can set their own daily, weekly or monthly deposit and betting limits. Reducing a limit takes effect immediately, but increasing a limit requires a waiting period.

9.1 Self-Exclusion

If anyone feels that their betting is getting out of control, they can activate Self-Exclusion for a set period or permanently through customer support. During this time, account access and betting will be disabled.

9.2 Protection of Minors

If there are minors in the household, it is recommended to use device or browser protection software to block their access to the site.

8mbets gives the highest priority to protecting users' personal information. Full details of how information is collected, used and stored can be found in the privacy policy.

10.1 Purpose of Data Collection

• Account verification and management
• Processing financial transactions
• Fraud prevention and security
• Providing customer support
• Relevant promotional communications (with user consent)

10.2 Sharing Data with Third Parties

User data is not sold or transferred to third parties for marketing or commercial purposes. However, information may need to be provided under legal obligations or government directives.

10.3 Cookies Policy

Cookies are used to improve the functionality of the site. Cookies can be disabled in browser settings, but this may limit some features.

8mbets aims to provide the highest quality service, however the platform's liability is limited in the following areas:

11.1 Technical Issues

8mbets is not responsible for any losses incurred during service interruptions caused by internet outages, server maintenance, or other technical issues. Users will be notified in advance before any significant maintenance.

11.2 Third-Party Content

The content provided by game suppliers on the platform (Pragmatic Play, PG Soft, Evolution, etc.) is governed by their own policies. 8mbets is not directly responsible for any errors in third-party software.

11.3 Betting Results

The results of sports betting and casino games are entirely at the user's own risk and responsibility. 8mbets is not liable for any financial losses from gaming. Always bet amounts you can afford to lose.

8mbets reserves the right to change, amend, or update these terms and conditions at any time. If users continue to use the platform after updated terms are published, they will be considered to have agreed to the new terms.

12.1 Notice of Changes

For significant changes, users will be notified via their registered email or through the platform. It is recommended to review this page regularly.

12.2 Effective Date

These terms and conditions are effective from the date mentioned at the top of the page. Older versions can be obtained through customer support if needed.

12.3 Severability

If any part of these terms and conditions is found to be unenforceable by a court, the remaining parts will continue to be fully effective.

To learn more about 8mbets or to read about our values and goals, visit our About Us page.