8mbets commitment to responsible gaming
Online gaming can be a source of entertainment, but playing within your limits is the smart approach. 8mbets believes every player should stay aware of their time and money.
Player protection is our priority
At 8mbets, alongside entertainment, we place equal importance on every player's mental and financial well-being. The opportunity to enjoy online betting and casino games is offered only to those who treat it purely as entertainment, not as a livelihood or a solution to problems.
By using our platform, you confirm that you are at least 21 years old and are participating entirely of your own free will. To learn more about us, you can find details about our values and goals on our About Us page.
If gaming becomes a source of stress rather than enjoyment, that is a warning sign. Read the information below carefully and do not hesitate to seek help if needed.
Set your own limits yourself
Use the tools 8mbets provides to keep your gaming experience safe.
Deposit limit
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect and cannot be changed without your approval.
Session time limit
Set a limit on how long you play in one sitting. When the set time is up, the system will ask you to take a break.
Self-exclusion
You can temporarily suspend your account for a set period. Self-exclusion can be selected from one week up to six months.
Bet limit
Decide in advance the maximum bet you will place in each round or game session. This reduces the risk of a sudden large loss.
Loss limit
Set how much loss you are willing to accept on a daily or weekly basis. Once that limit is reached, no further bets can be placed for that day.
Direct support
To activate or change any limit, contact us via 24/7 live chat or email. Support is available in both Bengali and English.
Recognise the signs of problem gaming
If you notice any of the following signs in yourself, stop immediately and seek help.
Chasing losses
Repeatedly playing after a loss in an attempt to win back that money is a key sign of problematic behavior.
Betting money you need
If you are betting with money set aside for rent, food, or family expenses, you have crossed a line.
Hiding from family and friends
Concealing your gaming habits or the amount you have lost from the people close to you is an important sign of stress.
Sleep and daily life disrupted
Staying up late to play or spending time gaming while neglecting work and family is outside healthy habits.
Unable to stop
Feeling the urge to keep playing whether you win or lose, and being unable to decide to stop, points to a problem.
Betting with borrowed money
Placing bets with borrowed or loaned money is evidence of a serious problem. In this situation, help is needed right away.
Assess your own gaming habits
Ask yourself the questions below. If you answer "yes" to more than three, speak with a professional counselor.
These questions are for personal awareness only — they are not a substitute for medical or psychological assessment. If you need professional advice, please contact a mental health specialist.
Seeking help is a sign of strength
If you feel there is a problem, you can get support from the resources below.
8mbets support team
Contact us via 24/7 live chat or email. We are ready to help in Bengali or English with anything related to activating self-exclusion, setting limits, or taking a break from your account.
Email: [email protected]
Family and close ones
Talk openly with a family member or a trusted friend. Often, support from someone close can open the door to professional help. Open conversation is far more effective than carrying hidden stress.
Professional counselors
Getting help from a mental health specialist or behavioral counselor can lead to a faster resolution. Both government and private mental health services are available in Bangladesh.
Keep in mind
Gaming should never be treated as a source of income. Every bet has an equal chance of winning or losing. Following our terms and conditions and playing responsibly can make gaming a safe entertainment experience. Our privacy policy explains how we keep players' personal information secure.
Why confirming 21+ age matters
To open an account on 8mbets and participate in any casino or betting activity, the user must be at least 21 years old. Submitting an identity document for age verification at the time of registration is mandatory.
If we have reason to believe a user is under 21, their account will be temporarily suspended and they will be asked to provide proof of age. Deposits or betting will not be allowed until identity is confirmed.
If you notice that a minor has access to this platform, please inform our support team. Parents are advised to use parental control software to keep children safe online.
Questions about responsible gaming
Find answers to the most frequently asked questions here. For more questions, visit our full FAQ page.